Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Resolution Guarantee

  • Our client help and support crew is working 24/7 to handle all of your current assistance inquiries. Every ticket you submit to us will be solved within less than 60 minutes. If your situation requires help from one of our administrators, we are going to forward the ticket to the technician in charge and will notify you that the situation will soon be resolved.

  • Top quality support service
  • Professional Customer Assist Service

  • Our customer help and support Department will be on shift for you 24x7 to to take care of all assistance inquiry tickets that you submit. We offer client assistance for all software packages that are pre–configured on your machine. These include our in–house designed Online Control Panel, the chosen Operating System and also the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that is offered absolutely free with your virtual server, you will find a useful Help zone, containing all you should know about controlling your internet sites and programs. We have included a wide selection of how–to reports and video tutorials that present the fundamental web site supervision tasks in an easy–to–understand form.